Affordable Pricing

Zero Setup fees and Every plan includes​

FAQs

Can we switch from a monthly to a yearly plan?

Yes. You can easily switch from monthly to annual plans by sending us an email. The cost shall be pro-rated based on the date of the switch

Can I cancel anytime?

Yes. You can cancel your plan anytime. Once you cancel, no further charges shall be applied to your account. However, there are no refunds if you cancel your plan in the middle of your subscription duration.

What are the payment methods?

You can pay using credit/debit cards (that support international purchases in USD)

What is a business-initiated conversation?

The business will be charged when a pre-approved template message is delivered to the user. The charge will be for the first message sent, this opens the 24-hour session window to exchange as many messages as needed by the business and user.

How many messages can be sent in 24 hours window? Will I get charged?

Once a 24-hour session window is opened by the business-initiated message or reply, unlimited messages can be exchanged by the business and user within the time period. The business will only be charged for the first message depending on whether it was user-initiated or business-initiated.

When does the 24-hour window start?

A conversation or session starts when the first message from a business is delivered. The message should be in the “delivered” status and not in the “sent” status. When the business responds to a user-initiated message, then the 24-hour window will start

How conversation credits are charged?

You can recharge for credits and the conversation costs are deducted from your credit balance. The credits never expire.

What is a user-initiated conversation?

The business will get charged only when they respond to the user-initiated message. The charge will be for the first message sent by the business. This will then open the 24-hour window to exchange as many messages as needed by the business and user.

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