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Get Started Now PunjabIT All-in-one Sales Automation tools Your sales team runs on WhatsApp.
Built on the Official WhatsApp Business API for Seamless Connectivity

Advanced Tools with WhatsApp Integration for Enhanced Customer Communication

Boost your business by engaging customers on WhatsApp. Try Punjab IT integrated with the Official WhatsApp Business API to instantly connect customers, set up an automated support system, streamline the ordering process, or run broadcast campaigns.

What We Provide

Services
01

WhatsApp Marketing

Send targeted broadcasts, drip campaigns and product launches — to segmented lists, on schedule, with real open rates.
02

Sales CRM

Track every lead, deal and follow-up. Assign tasks, set reminders and close faster — with WhatsApp built into the pipeline.
03

Customer Support

Shared inbox, auto-routing and quick replies so your team answers faster and customers never feel ignored -- Auto-assign & route chats

Why 3200+ Businesses Trust

Already integrated with 35+ tools like Marg, Razorpay, Facebook, IndiaMART
No complex setup—start automating in hours, not weeks

Start small, scale later. Plans that work for Indian SMBs

WhatsApp, Call, Website, Ads, CRM—all connected
resized
Capture Leads Via WhatsApp
→
Assign CRM Pipeline In Team Inbox
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Follow up Automated On WhatsApp
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Close Deals Send Quotes
→
Retain Customers Re-Engage
Built for WhatsApp-first businesses

Your customers are on WhatsApp. Your business should be too

PunjabIT connects your WhatsApp to a full sales system — capture leads, qualify them automatically, track deals, and manage orders. One platform your whole team actually uses.

WhatsApp Automation

With the integrated WhatsApp Business API in PunjabIT, Centralise your Team, Follow-ups, Retargeting Campaigns, and Chatbots for customer engagement.

Leads Qualification

Connect CTWA ads, Lead forms, Chat widgets, Sheets, Calls, Website, and more. Set up auto-lead qualification steps and assign them to your teams in PunjabIT.

Orders and Notifications

Integrate eCommerce sites with PunjabIT to send order notification triggers to customers on WhatsApp. You can directly create orders from chats.

Customer Support

Receiving support issues in WhatsApp chats? Try PunjabIT Ticketing Feature. Create and assign tickets to your team. Set up chatbots and auto-feedback forms.

Chatbots & Automation

Automate repetitive work with Smart Triggers, Event-based messages, Retargeting Flows, and Feedback Collection so your sales never sleep.

Reports & Team Performance

Monitor Conversions, Campaign Results, and Team productivity in real time. Get Visual Dashboards, and detailed reports of your team’s daily activities.

Architecture

Luxury Art House

Decor

Luxury House Interior

Furniture

Minimalist Art House

Decor

White Luxury Villa

Decor

Luxury Interior

Architecture

Private House

THE WHATSAPP JOURNEY

Every customer touchpoint, on one channel

From first inquiry to repeat order — PunjabIT keeps the conversation alive on WhatsApp at every stage.

AWARENESS

Click-to-WhatsApp Ads

Run Facebook/Instagram ads that open a WhatsApp chat directly. Every click becomes a lead in your CRM automatically.

NURTURING

Automated drip sequences

Send follow-ups, product info and offers on a schedule. Your sales team gets notified the moment someone replies.

CLOSING

Quotations & order confirmations

Send quotes, catalogues and payment links directly on WhatsApp. Close deals without leaving the chat.

RETENTION

Post-purchase support & reorders

Handle returns, answer questions and trigger re-engagement campaigns — keeping customers in the same thread they trust.

PunjabIT in Action Across Sectors

Built for Your Industry

No matter what you sell, whether it’s Meds, Machines, or Masterclasses—PunjabIT works around your Unique Customer Journey.

Pharmacy

Healthcare

Fitness

Beauty

Home Services

Traveling

Manufactures

D2C Brands

Shops & Retailers