Automate your WhatsApp Channel​

Leverage the WhatsApp channel to automate your Sales and Support conversations. Be available for customers 24X7.

Trusted by growing businesses:

Choosing WhatsApp Business APIs for Communication​

customer engagement with WhatsApp

Better customer engagement

WhatsApp provides maximum response rates than email, SMS and other channels. Promote your brand on WhatsApp to get more results.


Bring your team together

Add multiple users on one single number and start engaging customers replying to you on WhatsApp. Get a better ROAS with WhatsApp.


Effective Communication

Get in conversations with customers and prospects via broadcasting, set automated replies using ChatBots and set custom workflows.

Work with team

One WhatsApp for your entire team

For team collaboration and prompt customer engagement, the PunjabIT Chat Platform provides a shared team inbox with features for a smooth conversation.

Get a 360° detailed view of all customers with past conversations
Agents can log customer followups
Send and receive attachments in conversations​
Filter customers and create targeted segments
Better Ad Results​

Capture FB CTWA Ad results

Get the most out of your Facebook ads by taking customers to your WhatsApp for further engagement. With new Click to WhatsApp (CTWA) ads, interested customers can initiate conversations and get instant replies through ChatBot.

Better ad conversion rates​
More engaged customers
Personalized retargeting
Facebook CTWA chat with Punjab IT

What’s More​

WhatsApp Sales CRM

Get a Sales CRM integrated with WhatsApp to nurture leads and increase sales conversions.

Leads management with deals pipeline ​
Send Broadcasts to your leads to nurture them
Resolve queries faster with your team ​
whatsapp communication with Punjab IT


Features you need for faster customer conversation and conversions.


WhatsApp Cloud API

Connect your own WhatsApp Cloud API with our WhatsApp chat platform.



Reach out to your potential customers to engage them with media-rich messages.



Automate the replies to your customers’ queries. Set up guided ChatBot workflows.



Auto-save your customers with additional information like tags, stages and more


Media & Templates

Create templates with attached media like images, videos, documents



Get an overview with dashboards and performance insights with reports.

Leverage your WhatsApp channel

Let’s discuss

See how WhatsApp can drive sales upto 10x

Schedule a call with us or Book a Live demo to understand – – How implementing WhatsApp in your business can improve both Marketing and Conversions

Sales 10x
“very easy to use and flexible. This WhatsApp tool speeds up the communication of our customers with our agents. The best feature for me is that ChatBot auto-replies and assigns to WhatsApp chats, reducing our response time to under 1 minute.”
Kamal preet Singh, ZAPZAP Ludhiana. ​
“We have integrated our Google Sheets and website with the Punjab IT WhatsApp Chat Platform. With WhatsApp as our main communication channel, Punjab IT’s platform seamlessly manages customer interactions while keeping costs reasonable. It has been instrumental in streamlining our customer support operations.”
Amy Grewal, Funfoods Cop.
“It got difficult for us to manage students manually on WhatsApp. Only one person was handling all the chats which was slow. With centralized WhatsApp, we are able to work as a team together and with proper student segmentation, we are able to drive more results by focusing properly on the leads. this was the best decision for us.”
Sandeep Sethi, TwoDot Immigrations

Unlock the power of bots

Checkout ChatBots for automated customer engagement

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